Anonymous Company Survey Accidentally Leaked By HR to the Entire Company

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  • Our company did an anonymous engagement survey and then accidentally sent everyone the unfiltered results and I don’t think leadership realized what they’d done for about three hours

    So every six months we do one of these internal surveys, standard stuff, rate your manager, rate the culture, open text boxes for comments.
  • A photo depicting a group of employees gathered around a laptop in a conference room. Subjects are models.
  • We're always told the results are reviewed by HR and then key themes are shared back with the wider team in a sanitised summary. That's how it's always worked.
  • Last Tuesday someone in HR hit the wrong button or misconfigured something in the survey platform and the full export, every single response including all the open text comments,
  • went out to the entire company mailing list as an attachment. All 84 employees got it simultaneously.
  • A fictional representation of employees gathered around a table during an office presentation.
  • For about three hours nobody said anything officially and I think that's because whoever sent it didn't immediately realise what had gone out. In
  • that window our internal Slack was completely silent in a way it never normally is at 10am on a Tuesday which told me everyone was doing exactly what I was doing,
  • sitting very quietly at their desk reading through the whole thing. The comments were something else. Not because they were shocking exactly but because of the specific detail people go into
  • when they genuinely believe nobody will trace. it back to them. There were very pointed remarks about specific management behaviours, named processes that people found patronising,
  • and one comment about a particular senior leader that was so precise and so accurate that half the office probably knew immediately who wrote it even without a name attached.
  • A portrait of subjects posing as employees working in an office environment.
  • HR sent a recall notice about three hours later followed by an apology email saying it was sent in error and asking people to delete it.
  • The thing about a recall notice is that it mostly just reminds people to save the attachment before it stops working
  • A depiction of a group of employees looking at documents from a company survey. Not actual subjects.
  • whynousernamelef⚫ Those things are never truly anonymous.
  • Illustrious-Dot-5968 Just shows that in answering a survey never assume that you are anonymous, no matter what the survey administrators claim.
  • People who cannot handle technology should not be in their jobs. There should have been double and triple checks before disseminating such sensitive information.
  • Do you think that mistaken release was a net benefit to the company or that it was damaging. Interested in this. Hope you post a follow up.

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